Qualification
Qualifying the request: channels, evidence, source, impact
For CIO, brand, IP and legal roles, the request form works best from a concrete decision record rather than a generic brief. It should name the channels where fakes appear, the evidence already collected, whether a customs recordal exists and the impact — lost sales, safety risk, brand harm. With that, dotNice can separate listing removals from a cross-channel programme, a standalone-site takedown or a customs action — and recommend clearly what to take down, disrupt or seize.
The review is most valuable when the buyer can describe the current gap: which channels carry the fakes, whether evidence links them to one operator, whether customs is engaged, and which team owns the recordal. A request is qualified when it states the channels, the evidence and the impact at stake. The output is a scoped decision — a channel map with actions and a source path — not a service catalogue.
The cost of waiting belongs in the same record. Counterfeits divert revenue, and for many products they carry a safety and liability risk that grows with every unit sold — while listing-by-listing removal funds endless re-listings. Quantifying that exposure — lost sales, safety and liability, enforcement cost — is what moves anti-counterfeit from a backlog item to a funded programme with an owner and a deadline.